Due to the pandemic, we are required to limit the number staff coming into the office. The health and safety of our staff is of upmost importance during this time. As a result, you may experience delays in receiving your orders. We apologize in advance for any inconvenience.

Below are frequently asked questions, you may find the answer for yourself

 

How much does shipping cost?

Shipping costs are calculated based on your specific delivery address and will show information for any delivery method you choose. You will receive shipping confirmation when your package goes out.

Can I ship my order to more than one address?

No, each order must be shipped to a single address. If any part of your order is intended to be shipped to a second address, please place that order separately.

What sizes are available?

For apparel, sizes range from Small to 5XL. Accessories such as caps, beanies, or scarves are one size.

What is the return/exchange policy?

Refunds are only available for online purchases returned by mail, if the product which has been delivered to you is either damaged or incorrect. Online purchases made through Shopseu are valid for exchange, credit, or refund within 14 days from the ship date. Orders which are returned because they are incorrect must be returned unwashed and unworn (for apparel), undamaged, with tags attached.

How can I track the status of my order?

Once you place your order, you will receive an email with your shipping information.